Last updated: 14 September 2026

1. Introduction

Digit Solutions Ltd (“Digit Solutions”, “we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect information when you:

• Visit https://playeriptv.eu;

• Use the PlayerIPTV Solutions application;

• Purchase or manage an application activation;

• Create or use a customer, reseller or support account;

• Contact our customer-support team; or

• Use any related service operated by Digit Solutions Ltd.

Digit Solutions Ltd is the data controller responsible for the personal information described in this policy.

2. About PlayerIPTV Solutions

PlayerIPTV Solutions is a multimedia playback application.

The application:

• Does not provide television channels, movies, series or other audiovisual content;

• Does not sell channel or content subscriptions;

• Does not include pre-installed content;

• Is not affiliated with third-party content providers; and

• Requires users to provide their own authorised content sources.

Users are solely responsible for ensuring they have the legal right to access and use any content source they add to the application.

3. Information We Collect

Depending on how you use our services, we may collect the following information.

3.1 Contact information

When you register, purchase an activation or contact us, we may collect:

• Your name;

• Email address;

• Telephone number, if voluntarily provided;

• Company or reseller name;

• Country or region; and

• Messages and support correspondence.

3.2 Account and reseller information

If you create a customer or reseller account, we may collect:

• Account username and encrypted password;

• Account type and permissions;

• Reseller credit balance and transaction history;

• Devices associated with the account;

• Account activity and security records; and

• Support-ticket information.

You are responsible for keeping your account credentials confidential.

3.3 Device and activation information

To provide trials, activations and device-specific services, we may collect:

• MAC address, Device ID or similar device identifier;

• Device Key;

• Device manufacturer and model;

• Operating system and application version;

• Platform type, such as Samsung TV, LG TV, Apple TV, iOS, Android TV, Android mobile or Amazon Fire TV;

• Trial, activation, expiration or revocation status;

• Activation date and purchase reference; and

• Last connection or application-refresh time.

Device identifiers are used to connect an activation to the specific device for which it was purchased.

3.4 Payment information

Payments may be processed by authorised third-party payment providers.

We may receive and retain limited transaction information, including:

• Transaction reference;

• Payment status;

• Payment method;

• Amount and currency;

• Purchase date;

• Billing country; and

• Limited fraud-prevention information.

We do not directly store complete credit-card or debit-card numbers, card security codes or online-banking credentials. Payment providers process this information under their own privacy policies and security requirements.

3.5 Technical and diagnostic information

When you use our website or application, we may automatically receive limited technical information, including:

• Internet Protocol address;

• Browser and device type;

• Operating-system version;

• Application version;

• Language and country settings;

• Date and time of access;

• Application errors and crash information;

• Playlist-loading or playback errors;

• Security and authentication events; and

• General performance information.

We use this information to operate, secure, troubleshoot and improve our services.

3.6 User-provided playlist information

When you choose to add or save a playlist or external account, we may process information such as:

• Playlist name and URL;

• Electronic programme guide URL;

• External service username, password or access token;

• Playlist categories and preferences; and

• The device to which the playlist is assigned.

This information is processed only to provide the functionality requested by the user, such as loading or synchronising an authorised playlist with a specific device.

We do not claim ownership of user-provided playlists or content. We do not provide, sell or control the content available through third-party sources.

Users should not submit playlist details or credentials they are not authorised to use.

4. How We Use Information

We may use personal information to:

• Register and manage accounts;

• Provide free trials and lifetime application activations;

• Associate an activation with a specific device;

• Process and confirm purchases;

• Manage reseller credits and transactions;

• Load and manage user-provided playlists;

• Provide technical and customer support;

• Diagnose errors and improve reliability;

• Protect accounts and prevent fraud or misuse;

• Send important service, security or activation notifications;

• Maintain business, accounting and tax records;

• Comply with legal and regulatory obligations; and

• Establish, exercise or defend legal claims.

We do not sell personal information.

We do not use personal information for third-party behavioural advertising within the application.

5. Legal Bases for Processing

Where the UK GDPR, EU GDPR or similar legislation applies, we process personal information under one or more of the following legal bases:

• Performance of a contract: To provide an activation, account, reseller service, playlist functionality or customer support.

• Legal obligation: To maintain legally required financial, accounting, tax and compliance records.

• Legitimate interests: To operate, secure, diagnose and improve our services, prevent fraud and protect our business.

• Consent: Where consent is required, including for optional marketing or non-essential cookies.

You may withdraw your consent at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

6. Cookies and Similar Technologies

Our website may use cookies or similar technologies necessary to:

• Maintain secure login sessions;

• Remember user preferences;

• Protect forms and accounts;

• Process checkout sessions; and

• Prevent fraud and abuse.

Where optional analytics, advertising or other non-essential cookies are used, we will request consent where required by law.

You can control cookies through your browser settings and, where available, our cookie-consent controls. Disabling essential cookies may prevent certain website functions from operating correctly.

The PlayerIPTV Solutions application does not use third-party behavioral advertising cookies.

7. How We Share Information

We may share limited personal information with trusted service providers where necessary to operate our services, including:

• Payment-processing providers;

• Website and cloud-hosting providers;

• Email and communication providers;

• Customer-support providers;

• Security, fraud-prevention and diagnostic providers;

• Professional advisers, including accountants and legal advisers;

• Application-platform operators such as Samsung, LG, Apple, Google and Amazon; and

• Public authorities where disclosure is legally required.

Service providers may only process information for the authorized purpose and must protect it appropriately.

Payment providers and application stores may also process information as independent data controllers under their own privacy policies.

We may disclose information where reasonably necessary to:

• Comply with a legal obligation;

• Respond to a valid government or court request;

• Investigate fraud, security incidents or unlawful activity;

• Enforce our agreements; or

• Protect the rights, property or safety of our company, users or others.

8. International Data Transfers

Some service providers may process information outside your country, the United Kingdom or the European Economic Area.

Where required, we use recognized safeguards for international transfers, such as:

• An adequacy decision;

• Approved standard contractual clauses;

• Contractual and security protections; or

• Another lawful transfer mechanism.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including legal, accounting, security and dispute-resolution requirements.

Retention periods may depend on:

• The duration of your account or activation;

• Whether information is required to provide ongoing services;

• Applicable tax and accounting requirements;

• Security and fraud-prevention needs;

• An unresolved complaint or legal claim; and

• Your request to delete information.

Device activation records may be retained while an activation remains valid. Financial transaction records may be retained for the period required by applicable accounting and tax legislation.

Playlist information may be retained until it is removed by the user, reseller or administrator, or until the associated account or device record is deleted, subject to legitimate security and backup requirements.

10. Data Security

We use reasonable technical and organizational measures designed to protect personal information, including, where appropriate:

• Encrypted communications;

• Access controls and authentication;

• Restricted administrative permissions;

• Password hashing;

• System monitoring;

• Secure hosting;

• Backups; and

• Security updates.

No internet transmission or electronic-storage system can be guaranteed to be completely secure. Users should protect their account credentials and immediately notify us if they suspect unauthorized access.

11. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request deletion of your information;

• Request restriction of processing;

• Object to certain processing;

• Receive certain information in a portable format;

• Withdraw consent;

• Opt out of direct marketing; and

• Lodge a complaint with the relevant data-protection authority.

These rights may be subject to legal limitations and identity-verification requirements.

To exercise a privacy right, contact us through:

https://playeriptv.eu/contact

Please provide enough information for us to identify your account or device. For security, we may request additional information to confirm your identity.

If you are located in the United Kingdom, you may also lodge a complaint with the Information Commissioner’s Office. If you are located in the European Economic Area, you may contact the data-protection authority in your country.

12. Children’s Privacy

Our services are not directed towards children under 18 years of age.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can investigate and take appropriate action.

13. Third-Party Content and Services

The application may connect to third-party services selected and entered by the user.

We do not control and are not responsible for:

• Third-party websites or servers;

• External playlist providers;

• The availability or legality of third-party content;

• Third-party privacy or security practices; or

• Information submitted directly to an external service.

Users should review the privacy policy and terms of every third-party service they choose to use.

14. Business Transfers

If Digit Solutions Ltd is involved in a merger, acquisition, restructuring or sale of business assets, personal information may be transferred as part of that transaction, subject to appropriate confidentiality and data-protection safeguards.

15. Changes to This Privacy Policy

We may update this Privacy Policy when our services, providers or legal obligations change.

The updated version will be published on this page with a revised “Last updated” date. Where required, we will provide additional notice of material changes.

16. Contact Us

For privacy questions, requests or complaints, contact:

Digit Solutions Ltd
PlayerIPTV Solutions
Website: https://playeriptv.eu
Contact page: https://playeriptv.eu/contact

© 2026 Digit Solutions Ltd. All rights reserved.